We’re excited to have added Tucson banking professional Liliana (Lilly) Pulido to our team as a client service specialist.
Lilly has 12 years of management experience and has proven herself a consummate people person. She’s fluent in both English and Spanish, so she can help our customers find creative banking solutions in both languages!
“I think the thing that has stood out the most since joining Bank of Tucson is how genuine everyone is about wanting to help,” she said. “The first week I arrived, our president, Mike Hannley, personally welcomed me and wanted to get to know me. Everyone else was like that too, and I didn’t even feel nervous about joining the lunch room my first day.”
Lilly says that she’s seen that same dynamic between Bank of Tucson’s employees and clients.
“The customer is our number one priority. No one has to wait to be served, and we even have a receptionist who makes sure everyone who calls gets to speak with a person…and never to a computer.”
Lilly says she’s looking forward to growing with the bank and getting to know the clients.
“It amazes me to see all the businesses that bank with us,” she said. “I recognize our customers all over town.”
Having lived in Tucson since 1989, Lilly understands the importance for a business to maintain a reputation of trustworthiness and superior service.
“I interviewed at several banks, and all my other interviewers told me that Bank of Tucson is their main competition,” she said. “I can already see why.”
When she’s not working, you might see Lilly at the gym, a concert or a museum. She loves to visit the Children’s Museum with her niece and nephew and was excited to learn that the museum banks with Bank of Tucson. She’s also an animal lover and has rescued four dogs from the streets.
“I love helping, and even if I don’t have the means, I’ll find a way to make a difference,” she said.
We think that she is a great fit for Bank of Tucson and our clients. Welcome, Lilly.